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Emily was very patient and knowledgeable. She answered my many questions and I truly appreciated her friendly, but not pushy, selling style. I’m glad I stopped in and will definitely be back!

Ask for Wendy, one of the nicest people 😉🙏🐝

The shop is beautifully kept and the staff is kind ! The owner was able to place a stone that had fell out of my engagement ring and did a beautiful job!

This place is amazing. They will have a go at repairing anything and everything, and all with a smile and very very reasonable pricing. A few months back they repaired a necklace chain that I'd broken and was very precious to my daughter. This week they did a great job repairing my Timex watch that has lasted me 20 years and I was lamenting having to get rid of. Not only did they repair the bracelet but they replaced the scratched up old crystal cover for a fresh one. And all this for the fantas...

I recently bought a watch from Grader Jewelers in Norwich. It was a little too tight. Wendy fixed it. It fits perfect. She was so nice and helpful. Thanks again Wendy. Wonderful customer service.

Heidi was wonderful with our rings. We highly recommend Grader Jewlers.

I have shopped at other jewelry stores in the past and have chosen Grader Jewelers over the years for quality and their staff's understanding of what you are looking for even when you're not sure. Such a great help choosing a Christmas gift for my granddaughter when I couldn't make up my mind! I can't thank them enough!